Terms and Conditions omg96 –
Platform Usage Guide

1 Acceptance of Terms and Conditions

This Terms and Conditions document constitutes a legally binding agreement between you as the user and omg96 as the platform operator. These terms take effect as soon as you complete the account registration process or access any part of the omg96 platform — whether via the website, mobile app, or any other available access method.

Omg96 reserves the right to update, modify, or replace any part of these terms at any time without prior notice to users. It is your responsibility to review these terms periodically. Continued use of the platform following any changes constitutes acceptance of the updated terms.

These terms should be read together with omg96's Privacy Policy and Responsible Gaming Policy, all of which form the complete agreement between you and the platform.

2 Account Eligibility and Registration

To register and use the omg96 platform, you must meet all of the following eligibility requirements:

• Be at least 18 years of age at the time of registration.
• Not be a citizen or resident of any jurisdiction that prohibits participation in this type of online entertainment activity.
• Registering in your own personal capacity and not on behalf of another individual.
• Providing accurate, truthful, and up-to-date personal information during registration.
• Never been banned or suspended from the omg96 platform previously.

Omg96 reserves the right to request identity document verification (KYC) at any time. Players who fail to submit the required documents within the specified timeframe may face temporary restrictions or account closure.

3 Account Usage and Management

Each player is permitted to hold only one active account on omg96. Owning more than one account — whether under a different name, email address, phone number, or banking details — is a violation of these terms and will result in the closure of all associated accounts.

• You are solely responsible for keeping your username and password secure at all times.
• Do not share your login credentials with anyone, including family members.
• Any activity that occurs within your account is considered to have been carried out by you.
• Contact the omg96 support team immediately if you suspect unauthorised access to your account.
• Omg96 will not be held responsible for any losses resulting from password sharing or security negligence on your part.

Players are required to keep their personal information up to date whenever changes occur, particularly phone numbers and bank account details used for financial transactions.

4 Deposits and Withdrawals

Omg96 supports a wide range of popular payment methods in Malaysia, including bank transfers, DuitNow, TNG eWallet, and ShopeePay. All transactions are processed using 256-bit SSL encryption to ensure the security of your financial data.

• The minimum deposit is RM 30 for standard bank transfer methods.
• Withdrawals are processed within 3 to 15 minutes for verified methods.
• The bank account name used for withdrawals must exactly match the registered omg96 account name.
• Omg96 reserves the right to request supporting documents before processing withdrawals that exceed the specified limits.
• Every withdrawal is subject to standard compliance checks carried out by our finance team.
• No processing fees are charged on standard deposits or withdrawals — however, your bank may impose its own charges.

5 Bonuses, Promotions & Special Offers

Omg96 offers a variety of bonuses and promotions from time to time, including first deposit bonuses, weekly cashback, free spins, and a VIP programme. Each offer carries its own terms and conditions that must be fully complied with.

• All bonuses are subject to the rollover requirements specified in their respective promotional terms.
• Players are eligible for one welcome bonus at a time.
• Bonuses may not be withdrawn as cash before rollover requirements are met.
• Omg96 reserves the right to void bonuses if a player is found to be exploiting the promotions system.
• Promotional offers are for the personal use of registered players only and are non-transferable.
• Omg96 reserves the right to withdraw or amend any promotion without prior notice.

Players proven to have abused promotions — including opening multiple accounts to claim repeat bonuses — will forfeit all related bonuses and winnings, and their accounts may be subject to closure.

6 General Game Rules

All games offered on the omg96 platform use an independently audited Random Number Generator (RNG) to ensure fairness and transparency. The Return to Player (RTP) value for each game can be found in the respective game information.

• The outcome of all games is final and cannot be disputed unless there is clear evidence of a technical failure.
• In the event of a technical disruption during gameplay, omg96 reserves the right to void the affected round and refund the original bet.
• Players are responsible for ensuring a stable internet connection while playing.
• Omg96 is not liable for losses resulting from connectivity issues or device problems on the player's end.
• Minimum and maximum betting limits are as displayed within each game.

7 Prohibited Conduct and Activities

Players are strictly prohibited from engaging in any of the following activities while using the omg96 platform:

• Use of automation software, bots, or third-party tools to gain an unfair advantage in games.
• Attempting to hack, modify, or interfere with the platform's technical infrastructure.
• Colluding with other players to manipulate game outcomes, particularly in player-versus-player games.
• Money laundering or any suspicious financial activity.
• Opening an account using another person's identity or false information.
• Systematically abusing the bonus or promotion system.
• Sharing, selling, or transferring your account to another individual.

8 omg96 Liability Limits

The omg96 platform is provided on an "as-is" basis. While we continuously strive to ensure uninterrupted operation, omg96 does not guarantee that the service will always be available free of technical disruptions.

• Omg96 is not liable for any losses resulting from service disruptions, system maintenance, or circumstances beyond our control.
• Omg96 is not liable for any indirect, incidental, or consequential losses suffered by players.
• Omg96's maximum liability under any circumstances is limited to the value of the last successful deposit processed by the player in question.
• Omg96 is not liable for the actions or omissions of third parties, including game software providers and payment processors.

In the event of a dispute that cannot be resolved through customer support channels, omg96 agrees to refer the matter to a mutually agreed independent mediation body.

9 Account Suspension and Closure

Omg96 reserves the right to suspend or close any account without prior notice in the event of a terms violation, suspicious activity, or upon request by the relevant authorities.

• Players may request voluntary account closure at any time through customer support.
• Balances in voluntarily closed accounts will be returned following a successful compliance review.
• Accounts closed due to a breach of terms are not eligible for balance refunds if the winnings were obtained through illegitimate means.
• Players who have enrolled in the Self-Exclusion programme will not be permitted to re-register within the designated period.

10 General Provisions and Final Terms

These Terms and Conditions are governed by applicable laws and all disputes shall be resolved through channels designated by omg96.

• Should any provision of these terms be found invalid or unenforceable, all remaining provisions shall continue to be in full force and effect.
• Omg96's failure to enforce any right under these terms shall not be considered a waiver of that right.
• These terms supersede all prior agreements between you and omg96 regarding the use of the platform.
• Official communications from omg96 will be sent via your registered email or in-account notifications.
• Any enquiries regarding these terms may be directed to our customer support team via 24/7 live chat.

Omg96 is committed to operating in a fair, transparent, and responsible manner. We value the trust placed in us by every player and will always strive to maintain the highest service standards in Malaysia's online entertainment industry.

By using the omg96 platform, you confirm that you have read, understood, and agreed to be bound by all terms and conditions stated in this document. Thank you for being part of the omg96 community.