Data Protection

Privacy Policy omg96 –
The Security of Your Information Is Our Priority

Omg96 takes seriously our responsibility to protect every player's personal information. This document clearly explains how your data is collected, used, and kept secure at all times.

Updated: 1 January 2026

How omg96 Protects Your Privacy

Six key approaches we use to ensure omg96 players' personal data is always protected and handled responsibly.

256-bit SSL Encryption

All data transmitted between your device and omg96's servers is protected using 256-bit SSL encryption — the same highest-grade security standard used by major banking institutions in Malaysia.

Strict Access Controls

Only authorised omg96 staff with a genuine operational need are permitted to access player personal data. All access is logged and continuously monitored by our internal security team.

Secure Data Storage

Player data is stored on servers protected by a multi-layered security system, including next-generation firewalls, real-time intrusion detection, and automated periodic backups.

No Sale of Data to Third Parties

Omg96 has never and will never sell, rent, or trade players' personal data to any third party for marketing or commercial purposes without the explicit consent of the player concerned.

Malaysia PDPA Compliance

The omg96 Privacy Policy is built entirely in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring that players' rights as data subjects are protected under applicable local law.

Marketing Communication Controls

Players have full control over the marketing communications they receive from omg96. You can opt out of promotional emails or notifications at any time via your account settings.

Omg96 Full Privacy Policy

omg96 is fully committed to protecting your privacy. By registering and using our platform, you agree to the collection and use of your information as described in this policy.

1 Privacy Policy Introduction and Scope

This Privacy Policy is published by omg96 and applies to all users who access or use the omg96 platform via our website, mobile app, or any other digital channel we operate. This document provides a comprehensive and transparent overview of our approach to protecting your personal data.

Omg96 operates in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We take our responsibilities as a data controller seriously and ensure that your personal information is always handled in a fair, lawful, and transparent manner in accordance with recognised data protection principles.

This Policy should be read alongside the omg96 Terms and Conditions. If you have any questions about how we handle your personal data, please do not hesitate to contact our support team.

2 Types of Information We Collect

Omg96 collects various types of information depending on how you interact with our platform. All information is collected for legitimate purposes and is necessary to deliver our services effectively.

Data Category Example Data Purpose of Collection
Identity Information Full name, date of birth, identity card number Account verification & KYC
Contact Information Email address, phone number Account communications & support
Financial Information Bank account number, bank name, transaction records Deposit & withdrawal processing
Technical Data IP address, device type, web browser Security & performance analytics
Usage Data Game history, betting records, preferences Service improvement
omg96 only collects information that is strictly necessary to provide our services. We do not collect excessive or irrelevant data beyond what is required to operate the platform.

3 How We Use Your Information

Every piece of information we collect is used for clear and legitimate purposes. omg96 will not use your data for any purpose not stated in this policy without first obtaining your consent.

  • To create and securely manage your player account on the omg96 platform.
  • To process deposits, withdrawals, and other financial transactions accurately and promptly.
  • To carry out identity verification (KYC) as required by applicable laws and regulations.
  • To send important account-related notifications such as transaction confirmations and security alerts.
  • To provide effective customer support when you reach out to our team.
  • To analyse usage patterns and improve the overall gaming experience and platform features.
  • To send promotional information and special offers — only if you have given consent to receive them.
  • To detect and prevent fraud, money laundering, and other unlawful activities.
  • To comply with legal and regulatory obligations applicable to our platform's operations.

4 Information Sharing and Disclosure

Omg96 does not sell players' personal data. However, in certain limited situations, we may need to share information with specific parties as described below:

  • Service Providers: Companies that help us operate the platform — such as payment processors, gaming software providers, and identity verification services — are all bound by strict confidentiality agreements.
  • Legal Authorities: When required by law or court order, omg96 will comply with official requests from the relevant authorities.
  • Fraud Prevention: Information may be shared with industry bodies or security partners to detect and prevent fraudulent activity that could affect other players.
  • Business Transfers: In the event of a merger or acquisition, player data may be transferred as part of the business assets, provided the same strict privacy conditions are maintained.
In all instances of data sharing, omg96 ensures that recipients of the information uphold data protection standards equal to or higher than those we practise ourselves.

5 Cookies and Tracking Technologies

The omg96 platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform runs optimally. Cookies are small text files stored on your device.

  • Essential Cookies: Required for core platform functions such as login authentication and session security. These cookies cannot be disabled.
  • Performance Cookies: To collect information on how you use the platform and help us improve the overall gaming experience.
  • Preference Cookies: To save your preferences such as language and display settings so you do not need to reconfigure them each time you log in.
  • Analytics Cookies: To help us understand aggregated, anonymised usage patterns for the continuous improvement of the omg96 platform.

You can manage cookie settings through your web browser. Disabling certain cookies may affect the functionality of some parts of the platform, but will not prevent you from using the core features of omg96.

6 Data Security Measures

Protecting player personal data is the highest priority at omg96. We continuously invest in the latest security infrastructure to keep your information safe at all times.

  • 256-bit SSL encryption for all data transmissions between the server and players' devices.
  • Two-factor authentication (2FA) is available for all accounts as an added layer of security.
  • 24/7 security monitoring with automated intrusion detection systems.
  • Independent security audits are conducted quarterly by accredited external cybersecurity firms.
  • Regular security training for all staff with access to player data.
  • Clear incident response protocols to address any data breaches swiftly and effectively.
While no system can guarantee absolute security, omg96 applies the highest available industry standards to protect your data. If you suspect any suspicious activity on your account, please contact our support team immediately.

7 Your Rights as a Player

As a data subject under Malaysia's PDPA, you have certain rights regarding your personal information held by omg96. We fully respect and facilitate the exercise of these rights.

Right of Access

You have the right to request a copy of the personal information we hold about you.

Right to Rectification

You may request the correction of inaccurate or incomplete information.

Right to Erasure

You may request the deletion of your data under certain circumstances permitted by law.

Right to Object

You may object to the processing of your data for direct marketing purposes.

Right to Data Portability

You may request your data in a machine-readable format for transfer.

Right to Restrict Processing

You may request a restriction on data processing in situations permitted by law.

To exercise any of the above rights, please contact the omg96 customer support team via 24/7 live chat. We will process your request within 30 business days of receipt.

8 Data Retention Period

Omg96 retains players' personal information only for as long as necessary to fulfil the original purpose of collection or to comply with applicable legal requirements.

  • Active account data is retained for as long as your account remains active on the omg96 platform.
  • Following account closure, transaction records and KYC information are retained for a minimum of 7 years in accordance with Malaysia's anti-money laundering legal requirements.
  • Security logs and activity records are retained for 2 years for investigation purposes if required.
  • Marketing data — including communication preferences — is deleted within 90 days of you withdrawing consent.
Once the retention period expires, your personal data will be securely deleted or anonymised in accordance with established industry-standard procedures.

9 Changes to This Privacy Policy

Omg96 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. Players will be notified of any material changes via in-account notifications or their registered email.

The date of the latest update will always be displayed at the top of this document. We encourage you to review this policy periodically to stay informed about how your information is handled. Continued use of the omg96 platform after any changes take effect will be considered acceptance of the updated policy.

10 Contact Us for Privacy Enquiries

If you have any questions, concerns, or complaints regarding your privacy and the handling of your personal data by omg96, please reach out to us through the following channels:

  • 24/7 live chat on the omg96 platform — the fastest way to get a response.
  • Official customer support email: [email protected]
  • For specific privacy complaints, please include "Privacy Complaint" in your message subject line for priority processing.

Our team will endeavour to respond to all privacy-related enquiries within 5 business days. For more complex cases, we may require up to 30 business days to provide a thorough and accurate response.

Omg96 thanks you for trusting our platform. Privacy protection is not merely a legal obligation for us — it is part of our commitment to being the most trusted online entertainment platform in Malaysia.

Play with Confidence at omg96

Your data is protected, your privacy is respected. Now it's time to enjoy over 1,000 games of your choice with the growing omg96 community.

For users aged 18 and above only. Please play responsibly.

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